FAQ

Who can play Pickleball?

No matter your age pickleball is the sport for you! If you are a beginner our staff can help to get you set up on our reservation app as well as recommend different type of play options.

Do I need a Reservation?

It is strongly recommended that you reserve a spot if you are coming in for Open Play or would like to reserve a court. During our busy season, courts and events will fill up within hours of becoming available. You can find more information on availability on court reserve. Click Here To Book Now. For Table Tennis* it is recommended you bring a friend, but the tables are usually open all day.

*Available at Chanhassen location only.

What do I bring with me?

Bring a paddle, a ball, clothes to move in and preferably shoes without a black sole so they do not mark up the courts. If you do not have a paddle, we have demos to rent for $3 to try out until you find the right fit. Every paddle we demo has one available for sale in our pro shop.

I have a Court Reserve account. How do I add Mega?

In Court Reserve desktop, hover over your name at the top right, and a menu will drop down. Near the bottom is My Organizations. Hover over that, then click on Add Organization. Search for Mega, and both of our locations will pop up. 

In Court Reserve (old style) on your phone, click on My Organizations at the bottom of the main page. Then click on Add Location. 

Court Reserve (new style), click on your current location at the top of the home page. It should bring up a list of My Organizations, and give you the option to Add Location.

Once you have asked it to Add a Location, type in Mega, and both of our locations will appear. Choose one, and complete the information. If you want to be able to access both, go back through the instructions, and choose the other!

Can I host an event here?

We host events for birthdays, corporate team building and parties, family gatherings, and more. Check out our Events page for more information about events at each location.

How does open play work?

Open play is a very social way to play. Once a game is finished, everyone gets off the court, and reorganizes with those who are waiting to play. Like most outdoor facilities, there is a paddle rack that helps groups rotate through. A staff member will help move players along and keep the games even if it is a large group. If you are hoping to play with just your group of four alone, we recommend reserving a court. All players will mix with others during Mega Open Play.

We have a group of people that want to play.
Can we reserve our own court?

Absolutely! Private court rentals are available by the hour and can be reserved on the Court Reserve app or by calling the club. If you call and do not have an account, we will help set up a Court Reserve account for you. 

All court reservations are paid for at the time they are reserved.

Do you offer lessons and classes?

Yes! We offer instruction for beginner to advanced students. Classes are limited to 3, 4 or 8 students, allowing for lots of direct instructor time for each student. In Court Reserve, our classes are grouped by skill level and color coded on the Court Reserve calendar to best assist you in finding what works best. Ready for a private lesson? Contact the Mega location of your choice to find out how the instructors book lessons, or talk to your instructor directly.

Do you have locker rooms?

Mega Chan has lockers, a changing area, and a shower in each bathroom. There are also complementary items in each for anything that you could have forgotten. We have towels for rent at the front for $2.

Mega Tonka does not have lockers. It does have one shower room on site. Bring your own supplies, though – we don’t have towels for rent here!

Is there a place to hang out after?

Mega Chan has a great lounge area for work or play. There is free coffee, tea and Wi-Fi  if you need to do a little work between games. The couches are a great place to hang out with friends after a few games. Feel free to bring in your own snacks and beverages!

Mega Tonka has restaurant seating, with food and beverage available for purchase at Fork+Pickle. There is also a mezzanine for sitting and watching games from above.

What is the cancellation & Refund policy?

We always appreciate as much notice as possible if you need to cancel. We will refund your account if you cancel prior to the time listed below. If you cancel later than listed, you will be refunded only if someone claims your spot.

  • Lessons – 24 hours
  • Classes, Court Reservations, and Drop in Leagues and Ladders – 12 hours
  • Open Play – 1 hour prior to the start
  • Full League Registration: no refund unless you are cancelling out of the entire or remainder of the league. You will be charged the higher drop in rate for the weeks you attended when processing your refund.

Refunds are processed within 2-3 business days. Refunds are always processed as a credit on your Court Reserve account*. This credit will automatically be applied to your next registration or reservation.

*If you are not likely to use your credit within the current indoor pickleball season, you may ask for a refund to your credit card when you cancel, and your request will be considered.